Virgin Media Under Investigation

Virgin Media probed over digital switchover rules

Virgin Media probed over digital switchover rules

Virgin Media is under investigation by the communications regulator Ofcom over allegations that it has breached rules related to the digital switchover.

Ofcom has received complaints from customers who claim that Virgin Media has not provided adequate information about the switch to digital TV and has not offered them the option to switch to a free-to-air service.

Virgin Media has denied any wrongdoing and has said that it is cooperating fully with the investigation.

The digital switchover is the process by which analogue TV signals are replaced with digital signals, allowing for better quality and more channels to be broadcast. It has been a gradual process in the UK, with different regions switching over at different times.

Ofcom has the power to fine companies that breach the rules related to the digital switchover, so Virgin Media could face financial penalties if it is found to have acted improperly.

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